What information do we collect
We collect information about you when you fill in our online enquiry form, or correspond with us by e-mail or phone. We may also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies. The information we typically collect is personal information such as your full name, mailing address, e-mail address, and telephone number. We will also collect details of the property you wish to sell.
How will we use the information we collect
We collect information about you to process your property purchase, manage your account and, if you agree, to e-mail you about services and offers we think may be of interest to you.
We use your information collected from the website to personalise your repeat visits to our website.
How long will we keep information about you
We will only retain your information for as long as is necessary for the purpose or purposes for which we have collected it. The criteria that we use to determine retention periods will be determined by the nature of the data and the purposes for which it is kept. For example, if we receive your information through a competition entry, we will retain your data for as long as is necessary to administer the competition.
We will not directly market to you for longer than three years, unless you consent to receive direct marketing by opting in again before the expiry of that three-year period. In certain circumstances, once we have deleted or anonymised your data, we may need to retain parts of it (for example, your e-mail address), in order to comply with our obligations under GDPR or other legislation, or for fraud detection purposes.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.
This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information, visit http://www.aboutcookies.org/ or http://www.allaboutcookies.org/.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.